Refund & Cancellation Policy

Last Updated: January 23, 2026

LocalTuneUp is a brand owned and operated by Zahra Technologies. We use a powerful "AI + Human" hybrid model to rank your business. However, we believe in honesty: Real SEO takes time. Because legitimate ranking improvements typically take 45-60 days to fully reflect, we provide a 60-Day Money-Back Guarantee.

1. The 60-Day "Fair Time" Guarantee

We are committed to your long-term success.

  • The Logic: SEO is not magic; it is a technical process. Changes we make today (new photos, keywords, posts) take weeks for Google to index and reward.
  • Our Promise: If you stick with us for the full process and do not see any improvement in your profile’s visibility, calls, or map ranking by Day 60, we do not deserve your money.
  • The Refund: Simply contact us at the end of the 60-day period. If the results aren't there, we will refund 100% of your subscription fees.

2. "Instant Result" Requests

To protect our team's effort, refunds are NOT granted for impatience during the "warm-up" phase:

  • The "Too Soon" Rule: Requests for refunds within the first 30 days based solely on "ranking dissatisfaction" will not be approved. You must allow the minimum time for Google to update your profile.
  • Exceptions: You can still claim a refund in the first 30 days if our team failed to deliver the promised work (e.g., we didn't post the updates we promised).

3. Service Scope (AI + Human)

By subscribing, you verify that you understand our delivery model:

  • AI Speed: Our software instantly identifies keywords and generates content.
  • Human Quality: Our experts verify verification status and handle account strategy.
  • Cooperation: You agree to let our team apply our 60-day strategy without interfering (e.g., deleting our work).

4. Non-Refundable Situations

We cannot issue refunds for factors outside our control:

  • Suspensions: If Google suspends your business due to your own prohibited category (e.g., gambling) or fake documents.
  • Verification Delays: If Google takes 14+ days to send a postcard or review your video. This is Google's delay, not ours.
  • Lack of Access: If you fail to give us "Manager Access" to your profile, preventing us from doing the work.

5. Cancellation Policy

  • Cancel Anytime: You are never locked in. You can cancel your monthly subscription at any time via your dashboard.
  • Billing Stop: If you cancel, you will not be charged for the next month. Service continues until the current cycle ends.

6. Contact Us

To initiate a refund request:

  • Email: salman@localtuneup.com
  • Legal Entity: Zahra Technologies, Bhopal